For questions about your account, billing, monitors, or anything else — reach out to our support team. We're a small team and we read every message.
Email: [email protected]
We typically reply within 1 business day. For urgent issues (outages, billing errors), add [urgent] to the subject line.
For legal inquiries, data processing requests, GDPR, or partnership matters:
Email: [email protected]
NGOs and open-source projects can apply for free access to the Starter plan. See Valpero for Good for details and eligibility.
Found a bug or have a feature idea? Email support with the subject [bug] or [feature]. We track everything internally and reply with updates when things ship.
We don't promise a ticket number or a chatbot. You get a human response:
Valpero is an uptime monitoring service. Infrastructure is hosted in the EU (Hetzner, Germany). The service is operated independently.